---
title: "How we work · First read to hypercare · Innorve"
description: "A first read on day one, a fixed-fee scope in week one, a build with your team on your systems, and 30 days of hypercare. People decide every exception."
url: "https://innorve.ai/how-we-work"
type: "page"
---

# How we work

HOW WE WORK

## Straight through. Measured.

THE SAME WORK, UNTANGLED

01 · Day 1

First read

You write one sentence. An engineer replies with what we heard.

02 · Day 2–3

A call

Thirty minutes to understand the work and who it touches.

03 · Week 1

Scope and SOW

One fixed fee, or a monthly plan. Baseline captured.

04 · Weeks 2–4

Build with your team

On your systems. People decide every exception.

05 · 30 days

Hypercare

Daily checks, fast fixes, measured again.

06 · After

Extended team

Your engineer works the top of your priority board.

## Three kinds of hands on the work.

Every step of every project says who did it. Nobody confirms their own work, and the software never decides anything a person is accountable for.

YOUR PEOPLE

### Decide.

Choose what gets worked first

Approve scope, stage changes and every exception

Confirm results, with finance signing off

OUR ENGINEERS

### Build.

Walk the work with the people who do it

Build on your systems, in your environment

Stay for 30 days of hypercare after launch

THE ASSISTANT

### Proposes.

Routes and summarises what you raise

Drafts replies and first reads for a person to check

Never approves, decides or confirms a result

## Hand us the first knot.

One sentence is enough. An engineer replies within a working day, then gets on a call with you.

[Get a first read](https://innorve.ai/contact)